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ServiceNow HRSD Solution Architect
2 months ago
We are seeking a highly skilled ServiceNow HRSD Solution Architect to join our team at Maxonic. As a key member of our team, you will be responsible for designing and implementing ServiceNow HRSD solutions that meet the needs of our clients.
Key Responsibilities:
- Develop a deep understanding of our clients' business needs and design ServiceNow HRSD solutions that meet those needs.
- Collaborate with stakeholders to capture and document business requirements.
- Execute FIT/GAP workshops and define target process designs aligned with ServiceNow HRSD capabilities.
- Configure the ServiceNow HRSD application to achieve client business requirements.
- Write test scenarios and execute functional testing.
- Assist in integration testing.
- Support customers during UAT.
- Create training material and conduct training for customers.
- Assist with architectural design and impact analysis for new requirements.
- Assist with estimation and planning of project activities.
Requirements:
- Minimum of 8 years of hands-on experience in ServiceNow implementation projects as a ServiceNow application consultant.
- Consulting experience in gathering requirements, creating user stories, conducting demos, mapping customer HR processes to ServiceNow HRSD capabilities, and sharing best practices from past projects.
- Experience leading client workshops with customers across HR business units.
- Experience implementing HRSD components, including Case, HR Services, Knowledge, EDM, Employee Relations, Lifecycle events, Notifications, Surveys, Reports, and Dashboards.
- Ability to listen, interpret, strategize, and consult on HR processes and map them to HRSD capabilities and solutions.
- Excellent interpersonal skills and demonstrated customer-centric approach to work.
- Excellent communication skills, both verbal and written.
- Excellent reporting and presentation skills.
- Ability to work independently and in project teams, taking ownership and responsibility.
Bonus Points:
- Proficient in Employee Service Center.
- CIS-ServiceNow HRSD certified or willing to achieve certification soon.
About Maxonic:
Maxonic is a leading recruitment agency specializing in connecting candidate strengths to client challenges. Our dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
