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Transit Security Specialist

2 months ago

Charlotte, North Carolina, United States Professional Police Services Inc Full time
Job Summary

We are seeking a highly skilled and dedicated Transit Security Specialist to join our team at Professional Police Services Inc. As a key member of our security team, you will play a vital role in ensuring the safety and security of our transit systems and passengers.

Key Responsibilities
  • Conduct regular patrols of transit areas, including platforms, buses, trains, and transit stations to ensure the safety of passengers and staff.
  • Monitor surveillance equipment and respond to any alerts, incidents, or suspicious activities.
  • Enforce transit regulations and laws, ensuring passengers comply with fare requirements and conduct codes.
  • Provide assistance to passengers, including directions, information about transit services, and help in emergency situations.
  • Respond to emergencies promptly, coordinating with law enforcement and emergency services when necessary.
  • Write detailed reports on incidents, accidents, and any security breaches observed during shifts.
  • Collaborate with local law enforcement agencies to address criminal activity within the transit system.
  • Assist in the evacuation of transit vehicles and stations in the event of an emergency or as directed by emergency response protocols.
  • Conduct inspections of transit facilities for potential safety hazards or security risks, reporting any findings to the appropriate department.
  • Provide crowd control and manage passenger flow during peak times or special events to ensure the safety and efficiency of transit operations.
  • Participate in security awareness and training programs to remain up-to-date with current security procedures and practices.
  • Work with other security personnel as a team to provide a secure transit environment.
  • Act as a visible deterrent to crime and other violations by maintaining a strong security presence.
Requirements
  • High school diploma or GED equivalent
  • Minimum age of 18 years
  • Valid driver's license with a clean driving record
  • Ability to pass a criminal background check and drug screening
  • Previous experience in security work or law enforcement is preferred
  • Certification in CPR and First Aid
  • Ability to obtain a security guard license as required by the state or municipality
  • Physical fitness to walk, stand, and sometimes run during patrols
  • Good observational skills and attention to detail
  • Strong communication skills, both written and verbal
  • Ability to remain calm and take appropriate action in stressful situations
  • Basic computer skills for report writing and data entry
  • Knowledge of public safety and security procedures/protocols
  • Willingness to work shifts, including nights, weekends, and holidays
  • Ability to work independently with minimal supervision
  • Familiarity with radio or communication devices
  • Ability to interact professionally with the public and de-escalate tense situations
  • Knowledge of local laws, ordinances, and regulations
  • Commitment to non-discriminatory practices and cultural sensitivity