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Event Service Specialist

2 months ago

Chester, Pennsylvania, United States AEG Full time
To be eligible for this position, please ensure that you complete the application process after clicking 'Apply Now' above.

Position Overview

The Catering Service Professional will deliver exceptional hospitality to guests in a dynamic and high-energy setting.

Part-Time Roles: Benefits include a 401(k) savings plan with matching contributions.

Hourly compensation ranges from $14 to $16, plus tips.

Employees in part-time, seasonal, and internship roles accrue one hour of paid leave for every 30 hours worked, up to a maximum of 48 hours annually.

Key Responsibilities
  • Interpret and comprehend Banquet Event Orders effectively.
  • Carry a minimum of 8 entrees per tray with ease.
  • Establish and maintain friendly, professional interactions with guests, ensuring their needs are anticipated and fulfilled.
  • Set up and maintain food and beverage stations across various locations, adhering to AEG's service standards.
  • Oversee inventory for food and beverage stations.
  • Keep all event areas and front-of-house staging areas organized and tidy.
  • Assist in both setup and cleanup of food and beverage service items.
  • Work independently during less busy periods.
  • Ensure a safe and clean work environment.
  • Engage in high levels of social interaction, collaborating closely with staff and patrons.
  • Adapt to a flexible schedule, including evenings, weekends, and select holidays.
  • Exhibit attention to detail to guarantee accuracy and completeness in work.
  • Demonstrate the ability to multitask effectively.
  • Handle and move objects as required.
  • Maintain a customer-focused, positive, and professional demeanor.
  • Possess strong oral and written communication skills in English.
  • Have a basic understanding of arithmetic (addition, subtraction, multiplication, and division).
  • Be capable of standing for extended periods.
  • Exhibit the ability to bend, stretch, twist, or reach with the body, arms, and/or legs.
  • Lift, push, pull, or carry heavy objects up to 30 lbs. and frequently 15 lbs.
  • Demonstrate punctuality and consistent attendance.
  • Respond to simple inquiries or complaints from customers and members of the business community.
Qualifications
  • Must be available to work all scheduled events.
  • High School diploma or equivalent GED is strongly preferred; equivalent experience may be considered.
  • A minimum of one (1) year of experience in events, banquets, or restaurant settings is preferred.
  • Must be at least eighteen years old to serve alcoholic beverages.