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Residential Program Counselor

2 months ago

Long Island City NY USA, United States Institute for Community Living , Inc. Full time

Job Summary:

The Unit Counselor is a vital member of our team at Institute for Community Living, Inc. This role is responsible for providing a wide range of services to residents in our residential program, including care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support.

The Unit Counselor will interact directly with residents, ensuring that all areas of the facility are clean and functioning as required. This position requires strong communication and interpersonal skills, as well as the ability to work collaboratively as a member of a team.

Key Responsibilities:

  • Participate in or conduct orientation for new residents, helping them to settle into our program and feel supported.
  • Responsible for helping to meet the program needs of residents and developing the spirit, values, and culture of our neighborhoods.
  • Responsible for all communication to residents regarding program processes and activities, ensuring that they are informed and engaged.
  • Participate in planned interventions with residents as directed, including the use of Motivational Interviewing techniques.
  • Provide social support to residents, including verbal assistance to help them with day-to-day life in the residence.
  • Provide residents with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate.
  • Assist with meal-related activities, such as warming up food, serving it, and performing clean-up activities.
  • Document neighborhood activities and interactions with residents as directed.
  • Participate in crisis intervention activities as needed.
  • Participate in management and supervision meetings to ensure that our program is running smoothly.
  • Participate in required trainings to maintain and improve our services.
  • Immediately report serious incidents, allegations of abuse, incidents, or sensitive situations and complete incident reports in accordance with agency policy.
  • Comply and promote compliance with all applicable laws, regulations, and agency policies, helping to strengthen and maintain an ethical organizational culture.
  • Conduct hourly rounds of the facility to check in on all residents and ensure their well-being.
  • Report to work on time and as scheduled or mandated.
  • Perform other job-related duties as assigned.

Requirements:

  • Effective problem-solving skills.
  • Ability to communicate effectively with staff, residents, families, and the public.
  • Ability to prepare accurate and timely documentation, reports, and other written material as assigned.
  • Effective interpersonal skills.
  • Ability to serve as a role model to residents/consumers.
  • Ability to work with diverse individuals with due respect for and understanding of cultural differences.
  • Ability to work collaboratively as a member of a team.
  • Ability to make reasonable and sound evaluative judgments.
  • Ability to use electronic equipment (computers, printers, etc.) effectively.
  • Ability to effectively and efficiently respond to questions from persons served.
  • Ability to facilitate a meeting.
  • Ability to present information to persons served and other employees.
  • Ability to maintain self-control in crisis situations.
  • Ability to speak Spanish preferred.
  • Ability to report for work as scheduled on a consistent basis.