Big Woods Fashion Mall Server Representative

1 week ago


Indianapolis, Indiana, United States BWQOHT Inc Full time

At BWQOHT Inc, we're seeking a highly motivated and customer-focused individual to join our team at the Big Woods Fashion Mall. As a vital member of our establishment, you will play a pivotal role in ensuring a delightful dining experience for our guests.

Job Overview

We believe that every guest who walks through our doors deserves more than just a meal; they deserve an unforgettable experience. At Big Woods Restaurants, we take immense pride in our warm and welcoming hospitality, showcasing the best of Indiana with local brews, handcrafted cocktails, and heartwarming Midwestern comfort food.

Key Responsibilities
  • Greet guests with a friendly demeanor, ensuring they feel comfortable and valued from the moment they enter the restaurant.
  • Present menus and answer any questions regarding menu items, specials, and beverage options.
  • Take accurate food and drink orders, noting dietary restrictions or special requests and communicating them to the kitchen staff.
  • Provide recommendations to guests based on their preferences and menu choices, guiding them through their dining experience.
  • Deliver food and beverages promptly and accurately, ensuring proper presentation and garnishing of dishes.
  • Check in with guests during their meal to ensure satisfaction and address any concerns or additional needs.
  • Clear tables and maintain a clean and organized dining environment throughout the guest's visit.
  • Process payments, handle cash transactions, and accurately enter orders into the POS system.
  • Collaborate with kitchen and bar staff to ensure efficient communication and smooth service flow.
Requirements
  • Strong interpersonal and communication skills, with a friendly and approachable demeanor.
  • Ability to work well in a fast-paced environment, multi-task, and manage time effectively.
  • Knowledge of food and beverage offerings to provide informed recommendations to guests.
  • Flexibility to work varying shifts, including weekends and holidays.
Compensation and Benefits

The estimated salary for this position is $12-$15 per hour, depending on experience. We offer discounts on meals and merchandise, as well as potential for upward mobility and growth. Our benefits package includes work-life balance and opportunities for professional development.



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