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Customer Service Associate

2 months ago

Houston, Texas, United States Fajita Pete's Full time

POSITION TITLE: Cashier

REPORTS TO: Immediate Supervisor

ESSENTIAL KNOWLEDGE: As a Cashier, you will be trained to master the following skills:

  • Utilizing diplomacy, courtesy, and sound judgment when interacting with customers in various scenarios.
  • Proficient operation of the cash register, margarita machine, and processing transactions.
  • Ability to manage multiple tasks while possessing comprehensive knowledge of the menu and accompanying items.

KEY RESPONSIBILITIES:

  • Deliver exceptional customer service.
  • Manage incoming phone calls.
  • Operate the cash register and handle cash transactions.
  • Assist customers with inquiries and takeout orders.
  • Support curbside service.
  • Maintain cleanliness in the front-of-house area.
  • Contribute to overall restaurant hygiene.
  • Assist in food preparation, including desserts and beverages.
  • Ensure customer satisfaction by addressing complaints promptly and courteously.
  • Perform additional tasks as assigned by your immediate supervisor.

DRESS CODE:

Maintain a polished and professional appearance, including a clean uniform for each shift, well-groomed nails, good personal hygiene, and refraining from chewing gum while on duty.