Shift Manager

1 month ago

Washington, Iowa, United States McDonald's Full time
Job Summary

As a Shift Manager at McDonald's, you will play a vital role in leading the restaurant's operations and ensuring a high level of performance from the team. This is a leadership role that requires strong customer service and support focus, as well as the ability to communicate effectively and anticipate customer needs.

Key Responsibilities:

  • Lead the experience: Handle and oversee crew schedules, provide encouraging leadership for crew and managers to provide an outstanding guest experience.
  • Inspire and Empower: Provide solutions and make decisions in a fast-paced environment, cultivate and encourage training, education, and continued learning within the restaurant.
  • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards, take measures around safety, security, inventory, and profitability.
  • Take action first: Drive and expect a high level of performance from the team, provide solutions and make decisions in a fast-paced environment.
  • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.

Requirements:

  • Passion for helping and serving others (customers and fellow team members)
  • Strong customer service and support focus
  • Ability to communicate effectively and anticipate customer needs
  • Provide solutions and make decisions in a fast-paced environment

What We Offer:

  • Competitive pay starting at $15.25 / hour plus cash incentives
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan*Medical, dental, and vision benefits*And much, much more

Equal Employment Opportunity:

McDonald's Corporation and McDonald's USA, LLC (the Company) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

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