Restaurant Shift Manager

1 month ago

Washington, Washington, D.C., United States Papa John's - 11th St SE Full time
Job Opportunity

Papa John's is seeking a motivated and experienced shift manager to join our team. As a shift manager, you will be responsible for scheduling employees, assigning tasks, handling customer complaints, and ensuring compliance with food and beverage safety regulations.

Responsibilities:
  • Cover the duties of crew members who are unable to work their shifts
  • Assign tasks to employees and ensure they are completed effectively and properly to ensure fast and prompt service of food and beverages
  • Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness
  • Order supplies and coordinate product deliveries to keep track of inventories and make sure every location is well stocked
  • Assist in resolving customer complaints in a timely, efficient, and courteous manner
Qualifications:
  • Proficient computer skills, including experience with Microsoft Office, strongly desired
  • Prior food service experience is required, preferably in fast food or quick service as well as the ability to perform different restaurant employee roles
  • Must have prior experience managing a staff or in a relevant supervisory role
  • Possess excellent organizational skills, communication skills, and problem-solving skills
  • A high school diploma or equivalent GED is required
  • Experience in the food service industry
  • Previous restaurant management experience preferred
  • Availability to work nights and weekends
  • Strong communication and organizational skills
  • Must be authorized to work in the U.S.

Papa John's offers a dynamic and supportive work environment, with opportunities for advancement and professional growth. If you are a motivated and experienced shift manager looking for a new challenge, we encourage you to apply.

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