Guest Services Representative
2 weeks ago
Extended Stay - 1560 North First Street
About the Role:
As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to guest requests, and processing reservations and departures. You will also be responsible for collecting relevant guest information for potential sales leads.
Key Responsibilities:
• Assist guests at all times and respond to guest requests with diligent follow through
• Assist and provide reasonable accommodations in response to guest requests
• Process reservations, registration, payment, and departures following company guidelines
• Collect relevant guest information for potential sales leads
What We Offer:
At Extended Stay, we offer a dynamic and supportive work environment. We are committed to providing our guests with the best possible experience, and we are looking for a team member who shares our values and is passionate about delivering exceptional customer service.
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