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Restaurant Manager

2 months ago

Naples, Florida, United States Pelican Bay Foundation Full time

About Pelican Bay Foundation

Pelican Bay Foundation is a premier luxury community in Naples, Florida, offering a diverse range of amenities and activities. The Foundation manages all common areas, including beach facilities, restaurants, tennis facilities, boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land.

About the Position

We are seeking a full-time Restaurant Supervisor to join the Food & Beverage department, reporting to the Restaurant Manager. The ideal candidate will have excellent communication skills and deliver a high level of member service while maintaining the highest integrity.

Responsibilities

  • Oversee daily restaurant operations, including opening and closing procedures.
  • Greet members and guests to ensure satisfaction with their dining experience.
  • Address and resolve any member concern promptly and professionally.
  • Supervise, train, and motivate front of the house staff, including servers, hosts, and bussers.
  • Coordinate with kitchen staff to ensure seamless communication and service delivery.
  • Oversee inventory management and ensure storerooms are clean, organized, and stocked.

Requirements

  • Minimum of six (6) months of Restaurant supervisory experience within hospitality.
  • Strong leadership and team management abilities.
  • Experience delivering outstanding customer service while collaborating with other team members to ensure member satisfaction.
  • Ability to use POS technology effectively.
  • Ability to meet physical requirements: standing, walking, and carrying up to 30 pounds.
  • Effective verbal and written communication skills.

Education

  • Minimum High school diploma/GED or equivalent.
  • Any combination of education, training, and work experience that demonstrates the ability to perform the duties and responsibilities as described.
  • ServeSafe food handler certification preferred.

We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment.

Benefits

  • Generous Paid Time Off (PTO) & Paid Holidays.
  • Medical, Dental, and Vision options.
  • 401k with excellent employer match.
  • Free Team Member Meals.
  • Team Member Referral Bonus.
  • Company Paid Group Life, Disability and AD&D.
  • Company Paid Employee Assistance Program.
  • Company-provided uniforms.

Core Values

  • Welcoming: Help build and embrace a sense of community and belonging for all.
  • Collaborative: Leverage our collective genius with a focus on clear communication, teamwork, and continuous improvement.
  • Positive: Be open to new ideas and utilize creative problem solving to deliver exceptional member satisfaction at all touch points.
  • Respectful: Always do the right thing even when it is hard and treat others with fairness, consistency, and respect.