Customer Service Representative
4 days ago
Job Overview
At Insight Global, we're seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you'll be responsible for resolving customer inquiries and issues in a timely and professional manner.
Responsibilities
* Respond to customer calls, emails, and chats in a courteous and efficient manner
* Analyze customer concerns and provide solutions or escalate issues as needed
* Maintain accurate records of customer interactions and resolve issues in a timely manner
* Collaborate with internal teams to resolve complex customer issues
* Provide exceptional customer service and ensure customer satisfaction
Requirements
* 1+ year of customer service experience in an office setting
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Familiarity with computer and Windows PC applications
* Ability to work onsite 5 days per week
What We Offer
* Competitive hourly rate of $20
* Opportunity to work with a diverse and inclusive team
* Professional development opportunities
* Recognition and rewards for outstanding performance
Equal Employment Opportunity
Insight Global is an equal opportunity/affirmative action employer. We believe everyone matters and are committed to creating a diverse and inclusive work environment. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to.
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