Recruitment and Outreach Coordinator

3 days ago


Philadelphia, Pennsylvania, United States Community College of Philadelphia Full time
Job Summary

The Coordinator, CRM and Recruitment Outreach is a key member of the Student Outreach and Recruitment team at Community College of Philadelphia. This role is responsible for developing and implementing outreach initiatives to support enrollment at the College.

Key Responsibilities
  • Outreach and Communication: Develop and manage communication plans to engage with critical constituencies who support enrollment, including prospects, applicants, parents, secondary schools, and community agencies.
  • CRM Management: Manage the College's Customer Relationship Management (CRM) system to ensure timely and effective communication with students and stakeholders.
  • Reporting and Analysis: Provide enrollment reports to the recruitment team to assess the effectiveness of outreach initiatives and identify areas for improvement.
  • Event Planning: Assist in planning and promoting campus events, such as Express Enrollment Day and Open House, to engage with prospective students and their families.
  • Student Ambassador Program: Develop and maintain a student ambassador program to assist with campus tours and other on-campus events.
  • Administrative Support: Provide administrative support to the Manager of Student Outreach and Recruitment, including data management and written communications.
Requirements
  • Education: Bachelor's degree required.
  • Experience: Minimum two years of experience in higher education admissions or a related field.
  • Skills: Demonstrated proficiency in CRM systems, data analysis, and communication planning. Excellent interpersonal and written communication skills.
Preferred Qualifications
  • Experience with Banner: Demonstrated proficiency in using Banner, a higher education management system.


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