Product Specialist

3 weeks ago


Brea, California, United States S Sakhi Corporation Full time
Job Summary

We are seeking a Product Specialist to join our team and provide expert support to our customers regarding our products and services.

Key Responsibilities:
  • Provide in-depth product information to customers to ensure their needs are met.
  • Resolve product-related concerns in a timely and professional manner.
  • Collaborate with internal teams to improve product offerings and services.
  • Maintain accurate and up-to-date product knowledge.
  • Identify opportunities to improve sales performance and customer satisfaction.
  • Build strong relationships with customers through effective communication and problem-solving skills.
  • Utilize shipping software (Worldship/UPS and Shipmanager/FedEx) to generate package labels accurately.

Qualifications:

  • 1-2 years of experience in promotional products is strongly preferred.
  • Able to work in a fast-paced environment with multiple priorities.
  • Excellent communication and problem-solving skills.
  • Proficient in Microsoft Office (Word, Excel) and basic Adobe Creative Suite (Illustrator, Photoshop).
  • Photography skills are a plus.
  • Previous experience in customer service, sales, or related fields is beneficial.
  • Ability to build rapport with clients and prioritize tasks effectively.
  • Positive and professional demeanor.
  • Strong written and verbal communication skills.
  • Knowledge of shipping software (UPS and FedEx) is essential.

Estimated Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications.



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