Service Delivery Specialist
6 days ago
We are seeking a skilled Service Delivery Specialist to join our team at Morphius Corp. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients.
Job ResponsibilitiesThe Service Delivery Specialist will be responsible for ensuring and providing quality service to external customers. This includes interacting with customers daily to inform them of client products and services, performing needs assessments, and recommending products and services or passing along consumer leads to the sales department.
- Interact with customers daily to inform of client products and services
- Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise.
- Ensure and provide quality service to external customers.
- Answer all customer inquiries in a timely and professional manner.
- Process orders with high level accuracy.
To be successful in this role, you must have great attention to detail, be a team player, and have previous customer service and sales experience. You must also have strong communication skills and be personable and comfortable interacting with customers daily.
- Must have great attention to detail.
- Must be a team player.
- Previous customer service and sales experience is a plus.
- Must have strong communication skills.
- Must be personable and comfortable interacting with customers daily.
In addition to the competitive salary and benefits package, Morphius Corp offers a range of bonus perks to support your career growth and well-being.
- Free college classes for all members
- Student Debt Reduction Program
- Scholarship access for members and their children
- Union provides life insurance (in addition to our company) for all members
- Roadside assistance for all members
- Identity Theft Protection for all members
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