Patient Service Representative

1 month ago


Warsaw, Missouri, United States Katy Trail Community Health Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Katy Trail Community Health in Warsaw, MO. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support, ensuring a positive experience for every individual who walks through our doors.

Key Responsibilities
  • Greet patients with a warm welcome and manage appointments with efficiency and accuracy.
  • Assist with registration procedures, handle phone inquiries, and provide effective communication about services offered and follow-up appointments.
  • Maintain accurate patient records and address any patient concerns with empathy and professionalism.
  • Work collaboratively with healthcare professionals to ensure seamless patient care and support.
Requirements
  • High school diploma or GED.
  • Effective interpersonal and communication skills.
  • Ability to exercise sound judgment in evaluating situations and making decisions.
  • Excellent customer service skills, including empathy, active listening, and prompt meeting of special needs.
  • Ability to use and learn appropriate medical software programs.
What We Offer

We provide a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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