Auto Repair Shop Secretary/Cashier/Multi-Talented Office Administrator

1 week ago

Philadelphia, Pennsylvania, United States MrKitt's Service Center & Towing Full time

About MrKitt's Service Center & Towing, a reputable auto repair shop in the Philadelphia area, we're seeking an organized and customer-focused individual to fill the role of Auto Repair Shop Secretary, Cashier, and Customer Service Representative. This multifaceted position requires handling administrative tasks, managing customer interactions, and processing payments.

Key Responsibilities:
  • We expect our ideal candidate to provide exceptional customer service by greeting customers warmly, addressing their inquiries, and ensuring satisfactory resolutions to complaints and concerns.
  • This role also involves maintaining accurate records of customer information, vehicle history, and repair orders, as well as preparing and distributing invoices, estimates, and receipts.
  • The successful candidate will be responsible for scheduling and confirming appointments, providing information about services, pricing, and estimated completion times, and handling customer payments accurately, including cash, credit, and debit transactions.
Required Skills and Qualifications:
  • A high school diploma or equivalent is required, and previous experience in a customer service role, preferably in an auto repair or similar environment, is highly desirable.
  • Strong organizational skills, attention to detail, and proficiency in Microsoft Office Suite (Word, Excel, Outlook) are essential for this position.
  • The ideal candidate will possess excellent communication and interpersonal skills, be able to multitask efficiently in a fast-paced environment, and have knowledge of basic automotive terminology.
Benefits:
  • This full-time position offers a competitive hourly wage, paid time off, opportunities for growth within the company, and a supportive team environment.

We estimate the salary for this position to be around $15-$18 per hour, depending on experience. If you're a motivated and detail-oriented individual who excels in customer-facing roles, please apply for this exciting opportunity to join our team at MrKitt's Service Center & Towing.

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