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Assistant Housekeeping Director

2 months ago

Santa Fe New Mexico, United States Bishop's Lodge Full time

About the Role:

We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Bishop's Lodge. As the Assistant Housekeeping Manager, you will play a critical role in ensuring the cleanliness, order, and overall presentation of our guest rooms and public areas meet or exceed established standards.

Key Responsibilities:

  • Supervise and coordinate daily housekeeping operations, ensuring that all areas of the hotel are maintained to the highest standards of cleanliness and presentation.
  • Assist in recruiting, training, and managing housekeeping staff, providing guidance on cleaning protocols, performance expectations, and fostering a positive and collaborative work environment.
  • Manage housekeeping supplies and equipment efficiently, implementing inventory control measures to optimize resource usage, reduce waste, and ensure consistent availability of necessary items.
  • Conduct regular inspections to ensure adherence to cleanliness and maintenance standards, promptly addressing any issues to maintain a high level of guest satisfaction.
  • Act as a point of contact for guest inquiries and concerns related to housekeeping, resolving issues promptly and ensuring a positive and seamless guest experience.

Requirements:

  • Proven experience in housekeeping management, preferably in a luxury hotel or resort environment.
  • Excellent leadership and communication skills, with the ability to motivate and train staff.
  • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work effectively in a fast-paced environment, with a high level of attention to detail and a commitment to excellence.