Cafe Operations Assistant
4 weeks ago
Key Responsibilities
- Collaborate with the Cafe Manager to ensure seamless execution of all cafe operations, including production, sales, and distribution of products, while maintaining high quality standards.
- Develop in-depth knowledge of our diverse product offerings, including price, taste, preparation, and use.
- Prepare and cook cafe items according to company recipes and guidelines.
- Provide exceptional customer service, ensuring prompt and courteous interactions.
- Manage cash handling and follow established procedures.
- Contribute to department merchandising plans and goals, working closely with the Cafe Manager and Executive Chef.
- Assist with interviewing, hiring, training, and developing a high-performing team of associates.
- Ensure accurate receiving, dating, pricing, and restocking of merchandise to maintain quality, public image, and product rotation.
- Assist with inventory control to optimize freshness, product quality, and turnover for maximum sales and return-on-investment.
- Verify merchandise received to ensure accuracy and condition.
- Maintain open communication within the store and organization.
- Motivate associates to achieve sales and customer service goals.
- At least six months of cafe experience.
- High school diploma or equivalent required.
- Cash handling experience necessary.
- Customer service experience required.
- Food management experience and/or certification preferred.
- Ability to work flexible hours, including early mornings, nights, and weekends.
- Reliable transportation a must.
- Excellent knowledge of our cafe products.
- Ability to stand and/or walk for extended periods.
- Health
- Dental
- Vision
- Short-term disability
- Accident
- Hospitalization
- Critical illness
- Cancer
- Life insurance
- Flexible spending
- Education reimbursement
- 401K match
- Employee discount
- Company-paid life insurance policy
- Company-paid LTD policy
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