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Clinical Operations Manager

2 months ago

Louisville, Kentucky, United States Heartland Imaging Full time
Job Summary

Heartland Imaging is seeking an experienced Clinical Manager to oversee the operations of our outpatient imaging centers. This leadership role requires a strong background in radiology and a proven track record of managing teams and implementing effective administrative policies and procedures.

Key Responsibilities
  • Manage the day-to-day operations of assigned areas of the imaging center, including equipment, personnel, scheduling, financial, and customer service functions.
  • Develop and implement programs and strategies to ensure proper staffing levels, timely recruitment of a high-quality workforce, and effective coordination of daily activities.
  • Work with the Administrator and OIA HR department to perform local HR responsibilities and ensure established procedures are followed.
  • Provide regular, timely, and meaningful performance feedback to direct reports and ensure proper training, orientation, and ongoing competency documentation.
  • Coordinate regular training for staff and center-level leaders, including competency, in-services, professional development, and leadership training.
  • Maintain a current strategy for and document that all rooms are equipped with necessary supplies and properly functioning equipment.
  • Assist in the selection and placement of equipment and the design of work areas.
  • Access and use available resources and data to make effective situational judgments and decisions that impact the management of the center.
  • Consistently engage, inspire, and communicate to staff the expectation of providing exceptional service and experience to patients, peers, and external customers.
  • Actively support organizational goals by establishing regular meetings with direct reports and/or staff to discuss and develop strategies to measure and track results and achieve success.
Requirements
  • 3-5 years of relevant experience with at least two years of supervisory experience in a related field.
  • Demonstrated leadership experience.
  • Knowledge of modern business and supervisory techniques.
  • Graduate of an accredited program in Radiology, Nuclear Medicine technology, or equivalent in experience.
  • Bachelor's Degree and/or CRA preferred.
  • ARRT (R) (MR) licensure or certification required.