Dental Practice Operations Manager

1 month ago


Louisville, Kentucky, United States Aligned Dental Partners, LLC Full time
About the Role

We are seeking an experienced dental professional to join our team in our well-established and thriving private family dental practice in Louisville. As a key member of our team, you will play a vital role in supporting the daily clinical and non-clinical operations of the office.

Key Responsibilities
  • Support the delivery of quality dental care by enforcing office policies and protocols.
  • Work with the team to maintain a healthy status of accounts receivable.
  • Present treatment options and communicate financial policies to patients.
  • Process insurance claims and streamline operational procedures to increase office productivity.
  • Maintain all hygiene and safety regulations as mandated by OSHA.
  • Participate in meetings, trainings, and huddles with staff to ensure effective communication and collaboration.
  • Audit schedules for errors and inconsistencies and follow up with the team to course correct as needed.
  • Manage the blocking and unblocking of the schedule to reflect scheduling needs and maximize productivity.
  • Manage unscheduled treatment reports and ensure timely follow-up with patients.
  • Create challenges to motivate the team and ensure production goals are met daily.
  • Conduct periodic meetings to reconnect with staff and complete annual performance evaluations.
Requirements
  • Previous experience across all facets of a dental office, with a minimum of 3 years preferred.
  • Open Dental software experience is a plus.
  • A 2- or 4-year degree in business or healthcare management or a related field is preferred but not required.
  • Flexibility to work between the hours of 7:30 am and 5:30 pm, with varying hours depending on the day and Monday through Friday.
  • Excellent oral and written communication skills, with a patient and team-focused approach.
  • Ability to solve problems, provide immediate solutions, and make sound decisions independently.
  • A strong desire to maximize opportunities and exceed goals.
  • A high degree of professionalism when building relationships with patients and team members.
About Us

We are a dedicated team of professionals committed to providing exceptional dental care to our patients. If you are a motivated and patient-focused individual with a passion for delivering quality care, we would love to have you join our team.



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