Oncology Practice Operations Manager
4 days ago
Job Title: Oncology Practice Operations Manager
Baptist Health Medical Group is seeking a highly skilled Oncology Practice Operations Manager to oversee the execution of practice operations at assigned Baptist Health Oncology locations.
The ideal candidate will be responsible for effective communications with physicians, patients, and practice staff, as well as effective management of service-line financial performance, maintaining emphasis on Service Excellence.
Working closely with the Regional Director of Operations, the Oncology Practice Operations Manager will share responsibility for the day-to-day operations of the outpatient clinic locations as assigned. This position will collaborate and consult with senior hospital management and BHMG management staff regarding various legal, regulatory, human resources, financial, and operational issues.
The Oncology Practice Operations Manager will also work with management and executives outside of the corporation, including insurance brokers, workers' compensation managed care organizations, employers, community groups, labor groups, etc.
Key Responsibilities:
- Execute and oversee all aspects of assigned medical practices/operations, including development and implementation of policies and procedures.
- Knowledgeable of physician contracts and methodologies.
- Work with leadership and Finance to create annual budget and manage practice budgets.
- Responsible for front-end revenue cycle process (collections, eligibility, charge entry).
- Knowledgeable of third-party payer contracts and effect on practice operations and financial performance.
- Lead the monthly Practice Operations Council (POC) meetings with providers and practice managers.
- Plan, implement, and evaluate program effectiveness, efficiency, and quality of service.
- Ensure that all care given and the correspondence concerning the patient is completed in a timely and efficient manner.
- Maintain a working relationship with designated Baptist Hospital specialist groups.
- Maintain current knowledge of legislative issues such as HIPAA, CLIA, JCAHO, State Licensure, OSHA, etc.
- Assist Director of Operations in planning and implementation of future operations, including business plan development, executive summary, market research, etc.
- Act as a liaison with Baptist Health's Human Resources department.
- Make recommendations with regard to staffing levels, educational and experience capabilities of staff, supervise staff, etc.
Requirements:
- Minimum of BA/BS in Healthcare or Business-related field preferred.
- Oncology experience preferred.
- 3-5 years management experience preferably in medical practice operations.
- Practice management software experience and competency preferred.
- Basic understanding of financial systems (budgets, income statements, A/R) Excellent interpersonal communications skills.
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