Medical Scheduling Coordinator

3 days ago


Las Vegas, Nevada, United States ANDREW HALL MD PLLC Full time
Job Title:

Medical Scheduling Coordinator

Company Overview:

ANDREW HALL MD PLLC is a medical practice dedicated to providing high-quality patient care. We are seeking a Medical Scheduling Coordinator to join our team.

Job Summary:

We are looking for a highly organized and detail-oriented individual to coordinate patient appointments, manage registration processes, and ensure a smooth patient experience from initial contact through to their visit.

Responsibilities:
  1. Appointment Scheduling:
    • Schedule and confirm patient appointments using the clinic's scheduling system.
    • Coordinate appointment times with providers to optimize clinic flow and minimize patient wait times.
    • Manage rescheduling and cancellations, ensuring that changes are communicated clearly to all relevant parties.
  2. Patient Registration:
    • Greet patients warmly upon arrival and assist with the check-in process.
    • Verify and update patient information, including personal details and insurance coverage.
    • Collect and process patient co-pays, deductibles, and other payments as necessary.
  3. Data Management:
    • Accurately enter and maintain patient information in the electronic health record (EHR) system.
    • Ensure that patient records are complete and up-to-date and comply with confidentiality and privacy regulations.
  4. Customer Service:
    • Provide exceptional customer service by addressing patient inquiries and concerns with empathy and professionalism.
    • Assist patients with navigating clinic procedures and resolving any issues that may arise.
  5. Administrative Support:
    • Perform general administrative duties such as answering phones, handling correspondence, and managing office supplies.
    • Collaborate with clinical staff to ensure that patient needs are met and that appointment schedules are efficiently managed.
Qualifications:
  • High school diploma or equivalent required
  • Bilingual (English/Spanish) required
  • Previous experience in a medical office or healthcare setting, particularly in scheduling or registration roles, is highly desirable
  • Strong knowledge of medical terminology, insurance processes, and patient billing
  • Proficiency in using electronic health record (EHR) systems and scheduling software, eCW a plus
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor
  • Ability to handle sensitive information with confidentiality and adhere to privacy regulations
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively

The estimated salary range for this position is $45,000 - $55,000 per year, depending on experience.



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