Food Court Clerk

14 hours ago


West Allis, Wisconsin, United States Festival Foods Full time
Job Summary

We are seeking a highly motivated and customer-focused Food Court Clerk to join our team at Festival Foods. As a Food Court Clerk, you will play a vital role in providing exceptional service to our guests by recommending and serving a variety of delicious meal options.

Key Responsibilities
  • Provide excellent guest service by recommending and serving food court items, including Caribou coffee, pizza, and popcorn.
  • Collect and fulfill guest orders or special requests in a timely and efficient manner.
  • Maintain a clean and organized food court area, including high-quality sanitary conditions and adequate stock levels of condiments, utensils, napkins, containers, and additional supplies.
  • Collect temperatures of food and maintain all necessary food safety logs.
  • Ensure that the process of shrinking items is completed following department procedure.
  • Maintain accurate pricing and signage of food court products.
  • Ensure clean prep areas by performing a detailed wipe-down before arranging food.
  • Ensure all quality standards are being met, including quantity and quality expectations for daily operations.
  • Perform other duties as assigned.
Requirements
  • Ability to deal tactfully and effectively with guests and all personnel.
  • Good oral and written communication skills.
  • Ability to work collaboratively in a fast-paced environment.
  • Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises.
  • Must have knowledge of or possess the ability to receive proper training in the following equipment/procedures: proper lifting techniques, trash compactor, dishwasher, oven, fryer, wok, hot bar, and baler.
  • Knowledge of the retail food business.
  • Ability to make timely and effective decisions.
  • Must be able to work at a fast pace and multitask.
  • Must be willing to be cross-trained in other areas of the café.
  • Must be self-motivated.
Benefits
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues, and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates 'free' ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.

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