Retail Store Manager

1 day ago

Helena, Montana, United States CHS Inc Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at CHS Inc. in Helena, MT. As a key member of our retail operations team, you will be responsible for leading the daily operations of our Cenex Zip Trip convenience store location.

Key Responsibilities
  • Serve as the lead support person in the daily operation of a retail store, providing guidance to other employees and assisting with general work direction and training.
  • Help ensure that safety procedures and accident handling procedures are followed.
  • Greet and assist customers in a manner that models exemplary conduct to other staff.
  • Help ensure that all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
  • Support the store manager in assuring buildings, equipment and grounds are clean and inviting; that merchandise is properly stocked, rotated and clean.
  • Complete and balance paperwork and deposits when required, neatly and accurately according to company guidelines.
  • Set an example in ensuring that all employees comply with company cleanliness, grooming and uniform policies.
  • Creatively address merchandise displays to attract attention and promote sales.
  • Assist in enforcing all company standards, policies and guidelines, in addition to all state and local laws concerning the sale of tobacco, tobacco products, alcohol, instant lottery tickets and Powerball tickets.
  • Monitor cashier, vendor and customer activity and report theft or dishonesty.
  • Authorize gas station pump payments.
  • Enforce and uphold the credit policy.
Requirements
  • High School diploma or GED
  • 2+ years of experience in Retail and/or Retail Merchandising and Customer Service
  • Strong Customer Service skills
  • Previous experience in a team lead or leadership role, preferred
  • Ability to work flexible hours
  • Strong communication skills, including written and verbal
  • Ability to work on computers with MS Office Suite
  • High level of product knowledge in one or more of the following areas: convenience store products, livestock or equine products, lawn and garden supplies, hardware, fencing, pet feed & supplies or any related retail knowledge, preferred
Benefits
  • Competitive total rewards package
  • Base wage and other earnings such as bonus, incentives and commissions
  • Medical, dental, vision, wellness programs, life insurance, health and dependent care savings accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance

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