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Dining Room Associate
1 month ago
The Dining Room Associate at Lockwood Management is responsible for providing exceptional dining experiences for residents and their guests. This role requires a strong focus on customer service, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide high-quality service to residents and guests during meal services and special functions.
- Create a customer-centered service culture by demonstrating proactive hospitality.
- Collect dining tickets and submit final counts for accurate posting.
- Deliver meals to resident apartments according to policy.
- Provide professional service to corporate and site operations team members.
- Follow safety and sanitation rules and practices.
- Ensure meal courses are accurately plated and served according to Lockwood standards.
- Perform assigned shift duties as directed.
- Promote a clean, safe, and neat environment for all residents and staff.
- Follow policies in the Employee Handbook relating to personal appearance and dress code.
- Participate in fire safety procedures and assist with evacuation in the event of an emergency.
- Participate in company-sponsored continuing education and training programs.
- Maintain clear lines of communication.
Requirements:
- Must be at least 16 years of age with a work permit or over 18 years of age.
- Ability to relate to seniors in a courteous, understanding, and cooperative manner.
- Knowledge and use of proper body mechanics when lifting, bending, pushing, or pulling.
- Capable of lifting, carrying, and balancing a 10-15 pound tray.
- Capable of standing and maneuvering on a tile floor for 4-8 hours.
- Sufficient manual dexterity to operate a fire extinguisher and manipulate kitchen equipment.
