Quality Assurance Specialist
1 month ago
The Remedy Corporation is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in evaluating the performance of our client's customer service departments.
Responsibilities:- Complete a comprehensive training program to ensure a thorough understanding of our quality assurance process
- Successfully complete a test call to demonstrate your ability to evaluate customer service interactions
- Evaluate the level of customer service provided by answering representatives' questions while remaining anonymous
- Document detailed information of your overall experience, including any notable interactions or observations
- Complete a review submission form prior to the required deadline, ensuring accuracy and attention to detail
- Pay rate: $2 per call
Requirements:
- Ability to adhere to deadlines and work with minimal supervision
- Self-directed and self-motivated individual with strong listening skills
- Excellent written and verbal communication skills
- Active phone line (landline, mobile, or both) and mobile device capable of downloading applications
- Valid email address and USA residency with ID
This is a remote position, allowing you to work from the comfort of your own home or office.
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Quality Assurance Specialist
1 month ago
Chelsea, Massachusetts, United States Remedy Corporation Full timeQuality Assurance Specialist OpportunityThe Remedy Corporation is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in evaluating the performance of our client's customer service departments.Responsibilities:Evaluate the level of customer service provided by answering representatives'...
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Quality Assurance Specialist
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Quality Assurance Specialist
2 weeks ago
Chelsea, Massachusetts, United States Remedy Corporation Full timeWe are seeking a Quality Assurance Specialist to join our team at the Remedy Corporation. As a Quality Assurance Specialist, you will be responsible for evaluating the level of customer service provided by representatives of various companies. You will make calls to these companies, remain anonymous, and document your experience. Your feedback will be used...
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Quality Assurance Specialist
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Quality Assurance Specialist
5 days ago
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Quality Assurance Specialist
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Quality Assurance Specialist
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Quality Assurance Specialist
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Chelsea, Massachusetts, United States Remedy Corporation Full timeQuality Assurance RepresentativeThe Remedy Corporation is seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance Representative. As a Quality Assurance Representative, you will play a crucial role in evaluating the performance of our client's customer service departments.Responsibilities:Complete a comprehensive...
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Quality Assurance Specialist
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