Café Attendant

2 weeks ago


Chicago, Illinois, United States LA COLOMBE HOLDINGS GROUP Full time
Job Overview

Location: Chicago, IL

Employment Type: Part-Time

Compensation: $20.00 per hour

Job Category: Hourly

Position Summary:

The role of a Barista at La Colombe is to deliver an exceptional coffee experience that embodies our brand's commitment to quality and customer satisfaction. This position requires a passion for coffee and a desire to create memorable moments for our guests. The ideal candidate thrives in a dynamic environment and is eager to deepen their knowledge of our products and mission.

Key Responsibilities:

Customer Engagement:
  • Provide a warm and welcoming atmosphere for all customers.
  • Build rapport with returning guests and understand their preferences.
  • Assess customer needs and recommend suitable La Colombe offerings.
  • Foster an inclusive environment by respecting diverse perspectives.
  • Lead with kindness and seek to understand others.
  • Collaborate effectively with team members and management.
  • Maintain professional and positive communication at all times.
  • Address any concerns regarding respect or safety promptly with leadership.
Product Quality:
  • Exhibit a sense of urgency while maintaining high standards.
  • Adhere to La Colombe's product recipes and quality benchmarks.
  • Serve beverages efficiently while engaging with customers.
  • Process transactions accurately using the POS system and manage payments.
  • Work alongside café leadership to uphold quality control measures.
  • Complete necessary training promptly and assist in coaching peers.
Cleanliness and Safety:
  • Prioritize cleanliness and safety in all tasks.
  • Follow health protocols and maintain hygiene standards.
  • Regularly clean and maintain coffee equipment.
  • Organize and restock products as needed.
  • Identify and report safety hazards to management.
  • Complete opening and closing duties as per checklist.
  • Participate in regular deep cleaning of the café.
  • Consistently enhance the café's appearance and cleanliness throughout shifts.
Qualifications:
  • Strong interpersonal skills with a focus on positive public interaction.
  • Ability to lift 40 lbs or more.
  • Capacity to stand for extended periods.
  • Frequent use of hands required.
  • Basic familiarity with computer POS systems.
  • Demonstrates ownership and pride in the La Colombe brand.

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