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Café Attendant

2 months ago

Chicago, Illinois, United States Convene Full time

About Us:
Convene is committed to fostering an inclusive workplace where diversity thrives. We believe that our strength lies in our varied backgrounds and experiences, and we are dedicated to creating an environment where everyone can be their authentic selves. Our values of GRIT (Genuine, Relentless, Integrity & Teamwork) guide us in our mission to improve continuously. We invite individuals from all walks of life to join us on this exciting journey.

Position Overview:
We are looking for a full-time Coffee Specialist to join our Café team. This role operates Monday to Friday, offering a competitive compensation of $18/hr plus tips.

Key Responsibilities:

  • Deliver exceptional service to clients and guests, ensuring a welcoming atmosphere.
  • Maintain a positive and friendly demeanor at all times.
  • Provide outstanding hospitality in line with our Brand Standards.
  • Set up, replenish, and maintain Food and Beverage stations efficiently.
  • Address special client requests and last-minute needs with professionalism.
  • Build rapport with clients to enhance their experience.
  • Respond to client inquiries about our offerings in a friendly manner.
  • Execute Program Execution Orders accurately.
  • Adhere to checklists and Standard Operating Procedures diligently.
  • Prepare and organize conference and refreshment rooms as required.
  • Ensure cleanliness and organization of work areas at all times.
  • Follow all food safety and sanitation protocols.
  • Possess comprehensive knowledge of menus and recipes.
  • Perform opening, mid-shift, and closing duties as per company standards.
  • Conduct cleaning tasks including table and chair maintenance, dishwashing, and polishing utensils.
  • Exhibit a professional appearance consistently.
  • Foster positive working relationships with team members.
  • Prepare beverages according to established recipes and procedures.
  • Handle cash transactions courteously and accurately.

Qualifications:
  • At least 1 year of experience in a barista or similar role.
  • Basic understanding of food and beverage service.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities.
  • Motivated and capable of leading team members.
  • Ability to multitask effectively.
  • Food Hygiene or Food Handling Certificate is preferred.
  • Physical capability to lift and carry items up to 25 pounds.

Compensation:
The compensation for this role is set at $18/hr plus tips, reflecting the anticipated salary range based on national data. Individual pay may vary based on experience and skills.

Join Our Team:
At Convene, we offer a supportive environment with excellent health coverage, flexible vacation time, and professional development opportunities. We believe in the power of GRIT and are excited to welcome new team members who share our vision.