Current jobs related to Customer Service Representative - White House - Quality Resource Management
-
Customer Service Representative
3 weeks ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Customer Service Representative
4 weeks ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Customer Service Representative
1 month ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Customer Service Representative
2 weeks ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Customer Service Representative
5 days ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Customer Service Representative
2 weeks ago
White House, United States Wal-Mart Stores , Inc. Full timeThe role of the Cashier & Front End Services Associate is pivotal in creating a positive experience for our customers. As the first and last point of contact for many customers, you play a significant role in shaping their perception of our brand. With a customer-centric approach, you will greet, serve, and thank customers with a smile, ensuring they feel...
-
Part-Time Customer Service Representative
1 week ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Part-Time Customer Service Representative
3 weeks ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Part-Time Customer Service Representative
4 weeks ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Part-Time Customer Service Representative
2 weeks ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Part-Time Customer Service Representative
2 weeks ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Part-Time Customer Service Representative
1 month ago
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
White House, United States Quality Resource Management Full timeWho is QRM: Quality Resource Management, LLC (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM has been awarded Great Place to Work twice! We are seeking a highly motivated, production-driven, and team-oriented...
-
Customer Service Representative
4 weeks ago
White Bird, Idaho, United States MCI Careers Full timeJob Title: Customer Service RepresentativeAbout the Role:MCI Careers is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...
-
Customer Service Representative
4 weeks ago
White Plains, New York, United States Million Air Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Million Air. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, utilizing your excellent knowledge of company products and programs.Key Responsibilities:Greet customers in a...
-
Customer Service Team Lead
4 weeks ago
White House, United States Servpro Industries Inc Full timeAbout the RoleThe Customer Service Team Lead at SERVPRO National Call Center is a key position that oversees the primary responsibilities of Customer Service Representatives. This includes providing support with First Notice of Loss (FNOL) intake and dispatch of job leads, as well as researching and resolving escalated phone calls.Key ResponsibilitiesOversee...
Customer Service Representative
1 month ago
Quality Resource Management, LLC (QRM) is an inbound call center focused on delivering exceptional customer service and benefits compliance. We are seeking a highly motivated and production-driven Customer Service Representative to join our Operations team.
About the Role:
This part-time position involves working approximately 3-29 hours per week, with flexible scheduling options to accommodate your needs. As a Customer Service Representative, you will be responsible for providing positive customer service and technical expertise through prompt, accurate, and courteous responses to customer inquiries.
Key Responsibilities:
- Customer Service and Claim Intake:
- Collect and document all claim details provided by the customer into the claim accurately.
- Identify and resolve customer issues by adhering to clients-specific handling instructions.
- Utilize call scripting to ensure consistency and efficiency in handling customer claims and inquiries.
- Punctuality and Reliability:
- Remain available for extended hours or additional shifts during peak periods or emergency situations to provide critical support.
- Adhere to break and lunch schedules to maintain productivity and ensure consistent customer service coverage.
- Core Values:
- Fulfill customer needs with compassion.
- Take initiative and commit to the task at hand.
- Promote unity over self.
- Strive for daily growth.
Requirements:
- Language Skills:
- Ability to read and interpret documents such as police and accident reports.
- Ability to write routine correspondence and detailed accident descriptions.
- Ability to project a confident, clear, and professional telephone presence.
- Bi-lingual in Spanish Preferred:
- Computer Skills:
- Knowledge of basic computer functions, including Microsoft Word and Excel.
- Ability to type at least 40wpm.
Education and Experience:
- High School Diploma or general education degree (GED) required.
- 1-2 years of quality assurance experience preferred.
Network Requirements:
- Upon hire, a Speed Test must be run from the computer the individual will be working from.
- Ethernet connection is not required, however strongly recommended.
- Must be on a private network, not allowed to work in public locations.
- No VPNs are allowed, as logins must happen in the US.
Benefits and Compensation:
- Competitive compensation.
- 20+ hours per week: Ancillary Benefits, 401K, PTO, and Employee Assistance Program.
- Less than 20 hours per week: Ancillary Benefits and Employee Assistance Program.
