Veterinary Receptionist

PetWOW is seeking a compassionate and customer-focused receptionist to join our team. As the first point of contact for our clients and their pets, you will play a vital role in providing a positive experience for all.

Responsibilities

• Greet and check in clients and their pets in a warm and friendly manner.
• Answer occasional phone calls, addressing inquiries about pets under our care.
• Collect and update client and patient records electronically, ensuring accuracy and confidentiality.
• Assist with billing and accounts receivable tasks, including processing payments and reconciling invoices.
• Coordinate with veterinary staff to ensure smooth patient flow and timely communication.
• Provide information and educate clients on hospital and grooming services, products, and policies.
• Maintain a neat and organized reception area, ensuring a clean and professional environment.

Requirements

• Must have excellent interpersonal and communication skills, while maintaining both kind and professional demeanor.
• Be a self-starter, but able to work as a team unit.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficient in using technology.
• Flexibility to work operating hours, including some evenings and weekends.
• Familiarity with veterinary terminology and procedures is a plus.

Benefits

• Competitive hourly rate of $16.50.
• Free in-house veterinary services.
• At-cost third-party veterinary services and products.
• Paid vacation and holidays.
• Health insurance.
• Dental insurance and vision insurance.
• Short-term and long-term disability.
• Retirement plan.
• Uniform and shoe benefits.