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Operations Coordinator

2 months ago

Vancouver, Washington, United States Riverview Bank Full time
About the Role

Riverview Bank is seeking a highly motivated and detail-oriented Operations Specialist to join our team. As an Operations Specialist, you will play a critical role in providing administrative and clerical support to the Operations department.

Key Responsibilities
  • Provide prompt, courteous, and friendly service to satisfy internal and external customer needs.
  • Operate or assist in processing incoming/outgoing wires, including customer contact.
  • Perform GL balancing and monthly reconciliations.
  • Maintain workflow and review Q2 maintenance.
  • Contact customers regarding abandoned and unclaimed property.
  • Process debit card limit increases and maintain card services.
  • Knowledge of Reg D regulation, customer contact, processing, and procedures.
  • Knowledge of return mail procedures, customer contact, and submitting maintenance.
Additional Duties and Responsibilities
  • Research archives to provide account information as needed.
  • Perform various computer data entry and inquiry tasks.
  • Independently complete tasks assigned.
  • Provide support and backup for other Operations staff.
  • Provide general administrative and word processing assistance on special project work.
  • Participate in and complete training objectives with passing scores.
  • Follow all Riverview policies and procedures.
  • Additional duties as assigned.
Relationships
  • Daily contact with Supervisor to receive direction and discuss department issues.
  • Daily contact with Operations Department staff.
  • Frequent contact with other departments/branches to provide assistance and operations support.
Qualifications

To perform this job successfully, an individual must be able to perform all essential duties. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience.

Skills
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to write correspondence.
  • Ability to effectively present information in one-on-one and group settings.