Operations Excellence Manager

2 days ago


New York, New York, United States Cynet Systems Full time

We are seeking a skilled Operations Excellence Manager to join our team at Cynet Systems in New York.

About the Role:

The Operations Excellence Manager will be responsible for executing business process excellence programs, designing and facilitating trainings, projects, and events. This role involves coaching cross-functional teams to deliver disciplined, data-driven improvement initiatives.

Key Responsibilities:

  • Design, plan, organize, and facilitate training programs, projects, and events.
  • Coach teams on KPI selection and design, ensuring they are well-structured and effective.
  • Foster an environment that encourages teams to adapt to change and continuously improve.
  • Monitor global strategic goals and projects, facilitating annual strategy planning sessions.
  • Identify and address roadblocks hindering team progress.
  • Deliver results with minimal oversight, leveraging strong self-motivation and initiative.
  • Tailor your approach to influence teams and individuals to achieve strategic goals.
  • Proactively manage delivery, identifying and mitigating threats to success.
  • Prior experience working with remote teams is preferred, with international experience being a significant advantage.

Requirements:

  • Bachelor's degree or equivalent combination of education and experience (minimum 5 years).
  • Lean Six Sigma certification (e.g., green belt, black belt, master black belt).
  • Experience in change management, stakeholder management, and influencing people without authority.
  • Excellent written and verbal communication skills.
  • Able to communicate effectively across all levels of staff, management, and senior leadership.
  • Capacity to think strategically and innovate.

Compensation: $52.63 - $57.63 per hour.



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