Operations Excellence Manager
2 days ago
We are seeking a skilled Operations Excellence Manager to join our team at Cynet Systems in New York.
About the Role:
The Operations Excellence Manager will be responsible for executing business process excellence programs, designing and facilitating trainings, projects, and events. This role involves coaching cross-functional teams to deliver disciplined, data-driven improvement initiatives.
Key Responsibilities:
- Design, plan, organize, and facilitate training programs, projects, and events.
- Coach teams on KPI selection and design, ensuring they are well-structured and effective.
- Foster an environment that encourages teams to adapt to change and continuously improve.
- Monitor global strategic goals and projects, facilitating annual strategy planning sessions.
- Identify and address roadblocks hindering team progress.
- Deliver results with minimal oversight, leveraging strong self-motivation and initiative.
- Tailor your approach to influence teams and individuals to achieve strategic goals.
- Proactively manage delivery, identifying and mitigating threats to success.
- Prior experience working with remote teams is preferred, with international experience being a significant advantage.
Requirements:
- Bachelor's degree or equivalent combination of education and experience (minimum 5 years).
- Lean Six Sigma certification (e.g., green belt, black belt, master black belt).
- Experience in change management, stakeholder management, and influencing people without authority.
- Excellent written and verbal communication skills.
- Able to communicate effectively across all levels of staff, management, and senior leadership.
- Capacity to think strategically and innovate.
Compensation: $52.63 - $57.63 per hour.
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