Full-Time Customer Service Representative

5 days ago


Springfield, Illinois, United States Loftis Jewelry & Pawnbrokers Full time
About the Position

We are currently seeking a highly motivated and customer-focused Full-Time Retail Sales Associate to join our team at Loftis Jewelry & Pawnbrokers. As a key member of our sales team, you will play a vital role in providing exceptional customer service and driving sales growth.

Job Responsibilities

As a Full-Time Retail Sales Associate, your responsibilities will include:

  • Greeting and interacting with customers in a positive and professional manner
  • Processing sales transactions and handling cash and negotiable items in accordance with company policies and procedures
  • Maintaining a clean and organized sales floor, including restocking merchandise and displaying products effectively
  • Participating in training programs to improve product knowledge and sales skills
Requirements and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent experience
  • Strong communication and interpersonal skills
  • The ability to work a flexible retail schedule, including weekends and holidays
  • Basic math calculations proficiency
  • Cash handling experience is preferred
Benefits

At Loftis Jewelry & Pawnbrokers, we offer a comprehensive benefits package, including:

  • Comprehensive medical, dental, vision, life, and supplemental insurance options
  • A generous paid time off policy, including vacation and sick leave
  • Tuition reimbursement and education assistance programs
  • Access to over 10,000 discounts through our FirstCash Perks program
Commission Plan

The employee commission incentive plan is proprietary to FirstCash, but applicants are provided with more details regarding the commission incentive plan during the interview process.



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