Customer Service Expert

4 weeks ago


Santee, United States Lose Design Full time
About the Role

We are seeking a highly motivated and organised individual to join our team as a Customer Service Representative. As a key member of our CSR Team, you will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships.

Key Responsibilities
  • Manage customer enquiries in a professional and timely manner.
  • Provide job progress updates to customers and work scheduling to meet customer requirements and KPIs.
  • Bid on new business opportunities and contribute to the growth of the company.
Requirements
  • Excellent customer service skills and attitude.
  • Problem-solving skills.
  • Proficient with office equipment.
  • Attention to detail.
  • Excellent written and verbal skills.
What We Offer
  • A competitive hourly rate of $30.50.
  • Career development opportunities.
  • Holidays: 25 days + bank holidays.
  • Pension Scheme.
  • Paid Time Off (PTO).
  • 401(k) fixed contribution.
  • Life Insurance.


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