Bank Teller

5 days ago


Grand Rapids, Minnesota, United States Itasca Bank & Trust Co Full time
Job Summary

We are seeking a highly skilled and customer-focused Bank Teller to join our team at Itasca Bank & Trust Co. As a Bank Teller, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a high level of accuracy in cash handling.

Key Responsibilities
  • Process transactions received from customers and other areas of the bank with accuracy and efficiency.
  • Upload files to host and Federal Reserve in a timely manner.
  • Handle cash with a high level of accuracy and maintain a secure environment.
  • Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank.
  • Take accountability and ownership for quality of work and balance speed and accuracy when processing transactions.
  • Listen effectively to customers' requests and promptly take the necessary action to assist them.
  • Recognize opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals.
  • Protect the Bank and its customers by maintaining a high level of security awareness.
  • Follow all department policies and procedures to meet Bank, compliance, and regulatory requirements.
Requirements
  • 1 year of cash handling and customer service experience required.
  • High School education or equivalent.
  • Ability to perform calculations and proficient computer skills.
  • Models positive and supportive behavior and delivers excellent customer service.
  • Effective communication skills and strong attention to detail.
  • Ability to cross-sell products and work in a team environment.
  • Professional demeanor and ability to work a flexible schedule including evening and weekends.
Preferred Qualifications
  • 1 year of bank teller experience preferred.
Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

Must be able to lift up to 15 pounds at times. May need to stand for long periods of time.

Travel

None required.


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