Customer Service Representative

2 months ago


Somerset, Pennsylvania, United States Westmoreland County Blind Association Full time

We are seeking a skilled and customer-focused individual to join our team at the Westmoreland County Blind Association as a Photo ID Technician in Somerset. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients at the PennDOT Photo & Exam Center.

Key Responsibilities:

  • Provide excellent customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Assist clients with the photo ID process, ensuring that all necessary documentation is completed accurately and efficiently.
  • Work collaboratively with our team to maintain a positive and welcoming environment for clients.
  • Participate in ongoing training and professional development to stay up-to-date on industry best practices and company policies.

Requirements:

  • Previous customer service experience, preferably in a fast-paced environment.
  • Ability to work in a team-oriented setting and maintain a positive attitude in a dynamic environment.
  • Strong communication and interpersonal skills, with the ability to effectively interact with clients and colleagues.
  • Ability to work a part-time schedule, including Saturdays, and be flexible with hours as needed.

What We Offer:

  • A competitive hourly rate and opportunities for professional growth and development.
  • A supportive and inclusive work environment that values diversity and promotes a culture of excellence.
  • The chance to make a meaningful difference in the lives of our clients and contribute to the mission of the Westmoreland County Blind Association.


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