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IT Network Operations Manager

2 months ago

Fargo North Dakota, United States Pierce Technology Corp Full time
Job Description

Pierce Technology Corp is seeking a highly skilled Network Infrastructure Specialist to join our team.

Key Responsibilities:

  • Network Performance Monitoring: Vigilantly monitor network performance to ensure seamless operation and promptly troubleshoot issues to optimize network efficiency.
  • Network Security: Implement and maintain robust network security measures to safeguard against unauthorized access, data breaches, and cyber threats, including the configuration of firewalls, intrusion detection systems, and enforcement of security policies.
  • Network Hardware Management: Install, configure, and maintain network hardware such as routers, switches, and servers, while managing network protocols and addressing schemes to facilitate smooth communication between devices.
  • Documentation and Reporting: Maintain up-to-date documentation for all network systems, configurations, and maintenance activities, ensuring transparency and accessibility for all stakeholders.
  • Technical Support: Provide technical support to end-users for network-related issues, offering assistance with network connectivity problems, device configurations, and troubleshooting network software.
  • Backup and Disaster Recovery: Implement comprehensive backup solutions and develop disaster recovery plans to uphold data integrity and minimize downtime in the event of network failures or data loss incidents.
  • Network Capacity Planning: Evaluate current network infrastructure and forecast future requirements based on evolving business needs, determining bandwidth requirements, upgrading hardware, and expanding network capacity as necessary.
  • Software Updates and Maintenance: Ensure that network software, including operating systems and applications, remains up to date with the latest security patches and updates to mitigate vulnerabilities and enhance performance.
  • Training and Development: Stay abreast of advancements in networking technology and best practices, providing training to staff on network usage, security protocols, and troubleshooting procedures to promote a culture of continuous learning and improvement.
  • Vendor Management: Collaborate with vendors to procure network equipment and services, negotiate contracts, and coordinate support and maintenance activities to ensure optimal network functionality.
  • Travel Requirements: Demonstrate flexibility in travel requirements, being able to travel throughout the company's service area on short notice, with occasional overnight stays as needed, averaging 1-3 days of travel per month.

Requirements:

  • Strong technical skills: Proficiency in network protocols, hardware, and software, as well as experience with network security measures and disaster recovery plans.
  • Excellent communication skills: Ability to effectively communicate technical information to both technical and non-technical stakeholders.
  • Problem-solving skills: Strong analytical and problem-solving skills to troubleshoot complex network issues.
  • Collaboration skills: Ability to work collaboratively with cross-functional teams to achieve business objectives.
  • Adaptability: Willingness to adapt to changing business needs and priorities.