Retail Operations Manager
24 hours ago
Pilot Company is a leading network of travel centers with over 30,000 team members and 750 retail and fueling locations across 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins.
Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and led by CEO Adam Wright, our founding values, people-first culture, and commitment to giving back remain true to us today.
We are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job SummaryPilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities.
You will be responsible for generating and executing travel center and restaurant business plans to achieve established standards, sales, and profit objectives, as well as customer satisfaction.
Key Responsibilities- Ensure customer expectations are met
- Conduct meetings with subordinate employees
- Maintain effective vendor relationships
- Build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
- Drive sales
- Manage team members
- Track inventory
- Provide customer service
- Perform P&L analysis
- Minimum 2-3 years of management experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results
- Previous management proficiency in high-volume retail with P&L accountability
- Ability to create and maintain a customer-focused culture
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
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