Enterprise ServiceNow Specialist

2 days ago


Miami, United States University of Miami Full time
Why Join Our Team?

The University of Miami Health System, UHealth, Information Technology Department has an exciting opportunity for a full-time IT Solutions Architect 2 - ServiceNow to work remotely. As part of our team, you will have the chance to work on cutting-edge projects and make a real impact on healthcare technology.

Job Description

The IT Solutions Architect 2 will be responsible for leading all aspects of application development and implementation, working closely with analysts, staff, physicians, and leadership to ensure successful technology-enabled workflows and continuous improvement towards user adoption and utilization. The ideal candidate will have a strong understanding of complex business needs, processes, strategies, and objectives, and be able to identify opportunities for technology improvement or innovation.

Responsibilities:
  • Engineer new workflows or optimize existing business processes to supersede existing standards set in place internally or by vendors utilizing expert knowledge crossing multiple clinical applications and operational areas.
  • Lead projects associated with application implementation and execution of high complexity and larger impact, applying project management methodology and utilizing standard project management for software in development and maintenance of project plans.
  • Function as an independent project lead or provide oversight for project manager and/or business analyst on assigned projects, recognizing and minimizing business value lost during project/program execution.
Requirements:
  • Bachelor's Degree in relevant field; Master's in related field preferred.
  • At least one ServiceNow Certification (CMA, CTA, CAS, CAD, CSA) required.
  • Minimum 7 years ServiceNow experience.
  • Ten years information technology experience.
  • Healthcare/Higher education experience preferred.
About the Salary

The estimated salary range for this position is $115,000 - $145,000 per year, depending on experience and qualifications.


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