Configuration Management Specialist
1 month ago
Optical Cable Corporation is seeking a highly skilled Configuration Management Specialist to join our team. This role will provide key functional support and task responsibility reporting to the Configuration Manager in an active and robust Configuration Management environment.
Key Responsibilities- Support the activities of the Change Review Board (CRB) by preparing review packages, keeping meeting notes, logging activity, following-up on issues, reporting status and other tasks as required and assigned.
- Perform accurate and timely data entry and maintenance of Configuration Management related ERP system data such as Bills of Material, Parts Master files including descriptions and relevant Parts Master coding, part/document revision status, and linking to controlled documents.
- Maintain controlled documents in strict compliance with Corporate policies, regulations, and standards ensuring that up-to-date versions of relevant documents are available for use, that documents are legible and readily identifiable, and that obsolete documents are prevented from unintended use.
- Support audits (internal, external, third-party) to verify that regulatory and quality requirements are being met.
- Provide superior customer service and communication to all internal and external customers.
- Monitor requests for service from internal customers and prioritize to ensure that requests are completed in a timely manner.
- Recognize opportunities for documentation and configuration process improvements and participate in developing and implementing improvement solutions.
- Assist Configuration Manager and Order Fulfillment personnel as required to provide backup support and to meet peak workload requirements.
- HS Diploma or GED required, Associates degree in a technical field preferred.
- 3+ years experience in a design/manufacture configuration/document control function.
- Strong knowledge of MS Office and customer service oriented.
This is a partially sedentary job that requires sight sufficient for computer use and hearing sufficient for extensive, direct and/or telephone contact with customers, management, and employees. Responsibilities require an individual to be physically mobile to move around the facility.
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