Automation Specialist
4 weeks ago
We are seeking a skilled Automation Specialist to join our team at Tek Ninjas.
The ideal candidate will have a strong background in software development and IT automation, with experience in designing and implementing automated workflows and integrations.
Key Responsibilities:
- Design and develop automated workflows and integrations to streamline asset and configuration management processes
- Implement APIs and scripts to integrate ServiceNow with other IT systems
- Automate data collection, validation, and reconciliation tasks to improve data accuracy and reduce manual effort
- Develop custom reports, dashboards, and visualizations to provide real-time insights into asset and configuration data
- Collaborate with the Asset and Configuration Management Coordinator to identify areas for automation and process improvement
- Provide technical guidance and support to the IT team on automation and integration best practices
Requirements:
- 3+ years of experience in software development or IT automation
- Proficient in one or more scripting/programming languages (e.g., Python, PowerShell, JavaScript)
- Experience with API development and integration, including the ability to design and implement RESTful APIs
- Familiarity with ServiceNow platform and its SDK, or the ability to quickly learn and adapt
- Understanding of IT asset and configuration management processes and data structures
- Strong problem-solving and analytical skills to identify and address integration challenges
- Excellent communication skills to collaborate with cross-functional teams
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