Customer Service Ambassador

4 weeks ago


Towson, Maryland, United States Fogo de Chão Full time

At Fogo de Chão, we're dedicated to delivering an exceptional dining experience that showcases the culinary art of Churrasco. Our mission is to ignite passion and joy in our team, guests, and communities. We believe that better futures start when we bring our best to the table every day, feeding a purposeful future for our team members. We offer fulfilling job opportunities, making space around the table for everyone to feel welcome. At Fogo, we provide a career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you) guide our actions every day. It's a company where people truly believe in what they're doing, and we're committed to bringing a passion and customer focus to the business.

Key Responsibilities:
  • Enhance and enable the guest experience through service activities.
  • Convey the gratitude of the organization to the guest through guest-focused practices.
  • Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
  • Complete beginning or closing shift duties as directed by management.
Requirements:
  • High level of endurance and mental acuity to manage conflict and deal with high-stress situations.
  • Ability to transport objects up to 50 lbs, stand for long periods, and work at a quick pace.
  • Availability to work weekends and holidays.

We offer a comprehensive benefits package, including medical, dental, and vision insurance for full-time, hourly team members. Part-time team members are offered a minimum essential coverage health plan, dental, vision, short-term disability, and life insurance. We're an Equal Opportunity & E-Verify Employer, and this position has a fixed rate of $15.00 with the potential to receive tips.



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