Patient Advocate

1 week ago


Petaluma, California, United States Elevate Patient Financial Solutions Full time
Job Summary

The Patient Advocate role at Elevate Patient Financial Solutions is a critical position that requires strong communication and problem-solving skills. As a liaison between patients, hospitals, and government agencies, the successful candidate will be responsible for connecting uninsured patients with programs that cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical assistance programs
  • Complete and submit applications for patients, ensuring timely and accurate documentation
  • Provide exceptional customer service to patients, hospital staff, and government agencies
  • Participate in ongoing training to stay up-to-date on changing rules and regulations
  • Maintain a structured and timely workflow, ensuring efficient processing of patient accounts
Requirements
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability and critical thinking skills
  • Proficient in Microsoft Office Suite, with emphasis on Excel and Outlook
  • Effective communication and multitasking skills
Benefits

Elevate Patient Financial Solutions offers a comprehensive benefits package, including medical, dental, and vision insurance, 401K matching, and paid time off. We believe in making a positive impact on our employees and their families.


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