Resident Support Specialist

7 days ago


San Antonio, Texas, United States San Antonio Metropolitan Ministry Full time

About the Role

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San Antonio Metropolitan Ministry is seeking a highly motivated and detail-oriented Resident Support Specialist to join our team. As a key member of our staff, you will be responsible for ensuring the smooth operation of our shelter and providing exceptional support to our residents.

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Key Responsibilities

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  • Conduct Intakes and Orientations: Conduct intakes with new residents, including reviewing shelter policies, touring the facility, and providing personal care items. Ensure data is entered into the Homeless Management Information System (HMIS) accordingly.
  • Maintain a Safe Shelter Environment: De-escalate or respond to crisis situations in a professional and respectful manner, in accordance with Trauma-Informed Care and Harm Reduction best practices.
  • Provide Resident Support: Assist residents with accessing services offered at the facility, including daily meals, toiletries, cleaning supplies, and other needed items.
  • Collaborate with Case Managers: Work closely with case managers to ensure that residents receive the support they need to achieve their goals.
  • Monitor Supplies and Maintain a Clean Environment: Monitor supplies such as bedding and towels and prepare rooms for new residents.
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Requirements

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  • Associate Degree in Social Service or Related Field or three years of work experience or equivalent combination of education and experience working with individuals experiencing homelessness and mental health.
  • Bilingual (English/Spanish) Preferred
  • Valid Driver's License
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Compensation and Benefits

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We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, and a comprehensive benefits package.

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Why Join Us?

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At San Antonio Metropolitan Ministry, we pride ourselves on creating a supportive and inclusive work environment. If you are passionate about making a difference in the lives of others and have the skills and qualifications we are looking for, please submit your application.



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