Customer Service Representative

1 week ago


Cary, North Carolina, United States Insight Global Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Insight Global. As a key member of our Call Center, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities

  • Respond to inbound and outbound calls to schedule medication delivery and payment
  • Provide customer service through manipulation of management information system to answer questions regarding refill needs
  • Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral
  • Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient's safety

Requirements

  • 1 year Call Center/Customer Service experience; familiar with medical terminology
  • Strong professional and empathetic verbal and written communication skills
  • Microsoft applications, strong typing, proficient computer navigation

What We Offer

  • Competitive benefit packages, including medical, dental, and vision insurance
  • HSA, FSA, and DCFSA account options
  • 401k retirement account access with employer matching
  • Paid sick leave and/or other paid time off as provided by applicable law


  • Cary, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...


  • Cary, North Carolina, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service and resolve customer issues in a timely and professional manner. You will also be responsible for operating a cash register, handling customer transactions, and maintaining a clean and safe store environment.Additional Responsibilities:Perform...


  • Cary, North Carolina, United States Public Storage Full time

    {"h1": "Job Title: Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing storage units, and maintaining a clean...


  • Cary, North Carolina, United States Zaxby's Full time

    Customer Service Representative Job SummaryZaxby's is a family-oriented restaurant that values its team members. As a Customer Service Representative, you will be the first point of contact for our guests and are directly responsible for delivering a great experience. Your responsibilities will include taking and entering orders, handling payments, keeping...


  • Cary, North Carolina, United States Chick-fil-A Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly skilled Customer Service Representative to join our team at Chick-fil-A Stone Creek Village.This part-time position offers a flexible schedule, perfect for high...


  • Cary, North Carolina, United States Wine Full time

    Job Title: Customer Service RepresentativeWine.com is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via online chat, phone, and email.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and...


  • Cary, North Carolina, United States Randstad North America, Inc. Full time

    Customer Support Representative OpportunityRandstad Strategic Accounts is seeking a skilled business professional to fill a Customer Support Representative role with a leading healthcare industry company. The ideal candidate will possess experience in call center and customer service, as well as familiarity with medical support, customer service, retail,...


  • Cary, North Carolina, United States Johnstone Supply Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Johnstone Supply. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide consistent, professional customer...


  • Cary, North Carolina, United States Rose International Full time

    Job Title: Customer Service RepresentativeAt Rose International, we are seeking a highly skilled and organized Customer Service Representative to join our team. As a key member of our dispatch team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to...


  • Cary, North Carolina, United States Wine Full time

    Customer Service RepresentativeWine.com is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via online chat, phone, and email.Key Responsibilities:Handle customer inquiries and resolve issues...


  • Cary, North Carolina, United States Dexian Full time

    Customer Service RepresentativeAt Dexian, we're seeking a motivated and customer-oriented Customer Service Representative to support clients with their life insurance needs.This role involves providing outstanding service related to life insurance policies, assisting customers with enrolling or changing their coverage, and explaining policy provisions.Key...


  • Cary, North Carolina, United States Public Storage Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Public Storage. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our...


  • Cary, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Welcoming and engaging with customers in a friendly and...


  • Cary, North Carolina, United States Wine Full time

    {"h1": "Customer Service Representative", "p": "At Wine.com, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels, including online chat, phone, and...


  • Cary, North Carolina, United States Axelon Full time

    Job Title: Remote Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers who have or are looking to obtain a Life insurance policy through...


  • Cary, North Carolina, United States Stryker Full time

    About StrykerStryker is a leading medical technology company that offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine. With a commitment to improving patient and healthcare outcomes, Stryker impacts over 150 million patients annually.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...


  • Cary, North Carolina, United States SGA Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at SGA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer requests...


  • Cary, North Carolina, United States Bass Pro Shops Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth.Key ResponsibilitiesProvide world-class customer service to ensure a...


  • Cary, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Restaurant Team MemberAbout the Role:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide...


  • Cary, North Carolina, United States Randstad Full time

    Customer Service RepresentativeRandstad Strategic Accounts is seeking a skilled business professional to fill a Customer Service Representative position with a leading healthcare company. The ideal candidate will possess strong call center and customer service experience, as well as a solid understanding of medical terminology.Responsibilities:Handle inbound...