Receptionist

3 weeks ago


Yakima, Washington, United States Yakima Neighborhood Health Services Full time
Job Summary

We are seeking a highly motivated and detail-oriented Receptionist to join our team at Yakima Neighborhood Health Services. As a Receptionist, you will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities
  • Greet patients and visitors in a prompt, courteous, and helpful manner.
  • Identify incoming patients with acute needs and notify medical staff immediately.
  • Check in patients, verify and update necessary information, and review insurance details.
  • Calculate charges and collect payments.
  • Schedule patient appointments and make reminder calls.
  • Work closely with other team members to support the clinic's needs.
Requirements
  • High School Diploma or equivalent.
  • Bilingual in English/Spanish is highly preferred.
  • Previous customer service experience and healthcare experience are preferred.
  • Ability to pass a background check and maintain confidentiality.
Benefits
  • Employer-provided medical, dental, vision, life, disability, and retirement insurance.
  • Ten paid holidays.
  • Flexible paid leave and/or cash-out options.
  • Retention bonuses to reward commitment to our mission.

About Yakima Neighborhood Health Services: We are a mission-driven organization dedicated to serving the underserved. Our patients are diverse, and we welcome anyone, including migrant and seasonal farm workers, residents in public housing, and those experiencing homelessness. We are committed to providing quality care and improving the lives of those in need.


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