Digital Transformation Leader
1 month ago
Job Title: Director of Digital Customer Delivery
Job Summary:
We are seeking a highly experienced and innovative Director of Digital Customer Delivery to lead our company's digital transformation efforts. As a key member of our leadership team, you will be responsible for driving the development and implementation of strategic digital solutions that meet the evolving needs of our customers.
Key Responsibilities:
- Lead cross-functional teams to deliver digital solutions that enhance customer experience and drive business growth.
- Develop and execute digital transformation strategies that align with our company's overall business objectives.
- Collaborate with senior leadership to identify and prioritize digital initiatives that drive business value.
- Provide guidance and support to teams on digital best practices, technologies, and methodologies.
- Drive process improvements and implement new technologies to enhance digital capabilities.
- Ensure alignment between business strategies, enterprise transformation activities, and technology directions.
Requirements:
- 10-15 years of IT and business/insurance industry experience with at least 3 years of leadership experience in managing multiple, large, cross-functional teams or projects.
- Proven track record of leading, managing, and developing high-performing teams.
- Experience in application management delivery methodologies (agile, iterative, DevOps, waterfall, testing, micro-services, lean six sigma, etc.).
- Knowledgeable in IT Service Management and experienced in ITIL Service Design, Service Operation, and Service Transition.
- BS or BA in Computer Science or Business Administration.
About Us:
NR Consulting is a leading provider of digital transformation services. We are committed to helping our clients achieve their business goals through innovative digital solutions. If you are a highly motivated and experienced professional looking to join a dynamic team, we encourage you to apply for this exciting opportunity.
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