Digital Transformation Specialist

5 days ago


New London, Connecticut, United States CyberTec Full time
CyberTec Digital Government Services Job Description

Estimated Salary: $70,000 - $90,000 per year.

About the Company

CyberTec is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier.

Job Overview

The UI/UX Designer will work closely with our cross-functional project team focused on building and improving the State of Connecticut's digital government services.

Key Responsibilities
  • Develop and implement service design, graphic design, and website design with new and ongoing projects.
  • Work with the team to implement user-centric analysis and testing methodologies to improve each digital product.
  • Support the mission by designing and redesigning services, websites, and graphics tied to existing and new digital products.
Requirements

An ideal candidate should be a talented and knowledgeable designer with fresh, creative ideas, and an excellent eye for detail. In addition to understanding user experience design and development methodologies, the candidate should also have experience working in an Agile environment.

Skills and Qualifications
  • User Centered Service Design - At least 5 years of experience and use cases with the following:
    • Building and communicating understandings of the users and their behavior
    • Working with a cross-functional team to prioritize work to meet user needs
    • Providing insights on how users interact with the service or product
    • Designing and redesigning services
  • Website & Graphic Design - At least 5 years of experience and use cases with the following:
    • A portfolio of work including examples of at least 2 real-time projects
    • Understanding of design thinking and design principals related to designing and developing graphics, user interface, user experience, content for website development, social media and print
    • Designing layouts, typography, line composition, color, and other graphic design fundamentals
  • User Acceptance Testing - At least 3 years of experience and use cases with the following:
    • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
    • Helping to Client problems while the service is being developed, not once it is live
Bonus Requirements
  • Experience working in an enterprise component-based CMS
  • Proficiency in HTML 5, Bootstrap 4.0+, CSS 3
  • Understanding of image optimization for web and mobile
  • Understanding and application of visual design principals


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