Retail Cashier and Softlines Specialist
2 weeks ago
Job Overview
The Retail Cashier and Softlines Specialist plays a crucial role in enhancing the shopping experience for our Members while driving sales. This position focuses on delivering exceptional service and ensuring that all apparel and home merchandise areas are well-organized, visually appealing, and inviting for customers.
Key Responsibilities:
- Take initiative in improving the Member experience throughout the store, prioritizing customer satisfaction at every interaction.
- Demonstrate a thorough understanding of Shop Your Way benefits, credit options, and protection plans.
- Welcome Members with professionalism and enthusiasm, fostering a Member-first atmosphere.
- Process transactions accurately and efficiently using point-of-sale systems, including sales, returns, and exchanges.
- Assist Members in locating products by guiding them through the store and offering help with merchandise selection.
- Maintain sales floor standards by setting up promotional and seasonal signage as needed.
- Support store leadership in resolving Member inquiries and issues effectively.
- Perform merchandise support tasks, such as maintaining fitting rooms and organizing merchandise during slower periods.
- Stay informed about upcoming events, product updates, and company initiatives to enhance the shopping experience.
- Ensure adherence to merchandise protection standards and maintain a clean, organized, and stocked sales floor.
- Carry out additional duties as assigned.
Required Skills:
- Basic reading, arithmetic, and communication skills.
- Ability to stand for extended periods.
- Capability to lift and handle large merchandise items, up to 50 lbs.
- Proficient in basic internet navigation.
Preferred Skills:
- Previous retail experience.
- Strong organizational abilities.
Job Requirements:
- High school diploma or equivalent.
- Less than one year of relevant experience.
- Must be at least 16 years of age.
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