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Financial Client Advisor

2 months ago


Addison, Texas, United States BankTalent HQ Full time
About Us:

At BankTalent HQ, we prioritize our people and culture as the foundation of our success. We believe that every individual matters, and this philosophy is integrated into every aspect of our organization.

To excel in providing exceptional service to our clients, we understand the importance of having a diverse and inclusive team that brings a variety of cultures, backgrounds, and experiences.

We invite you to join our dedicated team of bankers who are committed to fostering the growth of businesses, families, and the communities we serve. Together, we can help you advance your career.

Position Overview:

We are seeking a Client Service Associate (Teller) to deliver outstanding customer service to our clients at our financial center.

If you are enthusiastic about community involvement, teamwork, and assisting others in achieving their financial aspirations, we would love to connect with you.

Key Responsibilities:
  • Provide comprehensive banking services by accurately executing all financial transactions promptly within established limits, while maintaining a solid balancing record.
  • Leverage knowledge of available banking products and services to enhance and expand client relationships.
  • Identify and fulfill clients' needs by offering a range of services, including issuing counter checks, performing account maintenance, processing money transfers, and accepting loan payments.
  • Deliver an exceptional customer experience while identifying opportunities for product referrals.
  • Explore and maximize cross-selling opportunities based on clients' requirements.
  • Adhere to all laws, regulations, and bank policies while performing duties.
  • Address client concerns through direct action or by referring them to appropriate resources.
  • Maintain confidentiality of bank records and client information in accordance with security policies.
  • Engage with management daily to discuss progress towards individual and branch objectives.
  • Perform additional duties as assigned.
Qualifications:
  • High school diploma or equivalent.
  • Minimum of 1 year of experience in banking, cashiering, customer service, or related fields.
  • Proficient understanding of mathematics, cashiering, balancing, and banking products.
  • Strong balancing and customer service skills are essential.
  • Experience in cash handling, customer service, and/or sales is preferred.
  • Ability to meet sales and referral goals is advantageous.
  • Capability to cross-sell banking products based on client needs.
  • Excellent attention to detail and time management skills.
  • Basic computer proficiency is required.
Work Schedule:

This is a full-time position requiring 40 hours per week. Flexibility to work within the specified hours, including rotating Saturdays, is necessary.

Benefits:

At BankTalent HQ, we are committed to creating value for our customers, communities, employees, and stakeholders. As a member of our team, you will play a vital role in our collective success.

Our benefits are designed to safeguard the health and well-being of you and your family while supporting your career growth.

  • Comprehensive Medical, Dental, and Vision Insurance starting on your first day.
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
  • Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and dependent care options.
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
  • 401(k) plan with company match, Profit Sharing, and competitive compensation based on experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition Reimbursement for eligible employees.
  • Employee Ambassador preferred banking products.